About us
Kanlungan Oy is a reliable and flexible company that operates in the Helsinki metropolitan area in home care. We are a provider of private health care services and a provider of social and health services registered with the Regional State Administrative Agency and Valvira. The company employs two owners, a nurse and community nurse. Our customers are mainly elderly people living at home.
The importance of home care for the customer is at the heart of our operations. It is important to us that the client is allowed to participate in the decision-making of their own life and influence matters concerning themselves in their own home. It’s great to take services to people to their homes! Their wishes and needs are taken into account individually.
Kanlungan is a Filipino word meaning security and a place where everyone is like a family member.
Our story began in April 2019 when we aspiring entrepreneurs founded Kanlungan to provide care for the elderly and take care of those who have made life possible for our younger generations. We are nurses specializing in the care of the elderly by profession and we invest proudly in caring for the elderly. In our hearts, we care about our customers as well as our own families.
Kanlungan’s job is not only to care for the elderly, but to be here to make them feel at home as a family.
Set of values​
Our most important value is customer orientation. We respect the customer's right to self-determination.
Toimintaperiaatteet
The principle of humanity, which includes equality and justice
The principle of safety is the acceptable risks to the client and caregiver
The principle of life management Even when a person's functional capacity and resources are impaired, a person experiences control of his or her own life and is involved in his or her own life.
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Principle of mutual respect
People have the right to participate in the decisions they make about their own lives every day and to experience security and respect
If we work directly for a private client, we will determine the need for the service with him or her or his or her legal representative, agree on the division of labor, and enter into a written service agreement. The number of hours and the price are also agreed in the contract.
I can monitor the quality of my own work by following the self-monitoring plan. Quality service includes the customer's overall care and quality of life. The care plan is an aid and a tool in nursing. The need for support services is also recorded in the service plan. Customer satisfaction and overall well-being is a sign of quality.
Customer feedback is requested either within your own company or together with the company purchasing the service. Immediate feedback is the interaction between the client and the caregiver during the visit.
Seuraamme työmme laatua säännöllisellä asiakaspalautteella. Teemme tarvittavia muutoksia
palvelun laadun varmistamiseksi ja olemme läpinäkyviä toiminnan kehityksessä.
Omavalvontasuunnitelma on luettavissa sivuillamme. Välitöntä palautetta saamme jokaisessa
kohtaamisessa asiakkaan kanssa.